Office administration and office management is a vital course to not only office managers but also for receptionists. The quiz below tests on the fundamentals of office management. The content and teaching strategies used should therefore reflect current trends in the office. The syllabus adopts a practical approach aimed at equipping students with the technical and professional skills to perform. Examine the ergonomics of the office as it relates to. Concept of office management management notes tyrocity. What is the importance of office administration in an. Office management is similar to the general or administrative management. It has been developed by highly experienced caribbean teachers, supported by a team of advisers from the caribbean and the uk. Students are provided opportunities to develop attitudes and apply skills and kno wledge in the areas of business administration, management, and finance. Introduction to office administration information technology. The finance and administration manager will discourage employees from. It is the first point of interaction between the hotel and the guests. Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of.
Without this, chaos and disorder are almost guaranteed. The functions of office management in brief, are given below. Planning is a fundamental function of office management. The course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an. The office administration course is perfect for those of you who want to learn a little bookkeeping and a lot of allround office knowledge is perfect for those of you who want to learn a little bookkeeping and a lot of allround office knowledge. Describe how office structure and activity may be organised according to the size and nature of a business. It teaches a lot and prepares you for the work environment. Click download or read online button to get office administration for csec book now.
Office administration is about controlling over all the departments activities in an organization. Office professionals employees who work in a wide range of jobs that require knowledge of office practices as part of their job duties. Examine the ergonomics of the office as it relates to comfort, health and safety issues. Great study notes our study notes are developed by experts who really understand home study. Front office management 7 front office area is commonly termed as reception, as it is the place where the guests are received when they arrive at the hotel. The content and teaching strategies used should therefore reflect current trends in.
Introduction to office administration and management1. This office administration syllabus is designed to provide students with the knowledge, skills and attitudes to function effectively within a modern office environment. Office administration for csec by annmargaret jacob. Describe the role and functions of the office in business activities. They are charged with overseeing and coordinating the day to day operations of a business. Office administration multiple choice questions and answers. Dec 23, 2011 office administration for csec examinations is a comprehensive text for caribbean students.
Table of contents introduction management of meetings and sessions participatory needs assessment activity planning and management decision making and problem solving leadership in youth shadow local councils. West visayasstate universityjaniuay campus school of information and communications technology janiuay, iloilo lecture notes in office management 1 introduction to office management office office is a part of an organization. Business management notes and revision kits click on the course unitssubjects to open the content module i communication skills life skills information and communication technology entrepreneurship financial accounting economics business law module ii cost accounting principles and practices and management supply and transport management quantitative techniques commercial and administrative. Director of chamber of commerce, paul singh, on tuesday at 2 p. Office administration is one of the key elements associated with a high level of workplace productivity and efficiency. Office administration syllabus rationale office administration is a business education subject concerned with the study of administrative principles, policies, procedures and technological competencies governing the modern office environment. A guide to effective office practices from the county of. Table of contents1 office administration and management1. Office administration national 2 unit 8 it is expected that, when carrying out their allocated tasks, learners will be following safe working practices and complying with health and safety requirements including using equipment and resources appropriately. Hang a meeting board in the administration office that shows who is attending. The office management training module provides learning materials and exercises on how to efficiently and effectively manage an office and covers a range of subject areas e. Download office administration for csec or read online books in pdf, epub, tuebl, and mobi format. This course will provide you with a solid foundation of key office administration functions and management principles.
Modern office and its functions 5 the book has been thoroughly revised, enlarged and updated by mrs. Explain in point form the factors that an office manager should consider when allocating tasks to members of staff. Diploma in information communication technology diploma in business management past papers. This department helps other departments on their work. Office administration and management notes knec diploma. Jan 01, 2012 a very helpful book for students interested in business. Staff are strongly encouraged to ask questions, maintain an active interest in atps activities, and offer suggestions.
Thanks to the advent of communication technology, the skills these assistants require have become diversified, and the ability to multitask and juggle several different instructions at once have become essential. It encapsulates introductory knowledge in the areas of general business administration within an office environment and will prepare the successful graduate for a position in the general business environment. Administrative assistants are invaluable members of the office team. Within the modern organisation as context, the course seeks to create a theoretical understanding of underlying concepts of office administration and the role of effective and efficient office administration processes. Diploma in business management notes and revision kits. Guide to basic administrative skills for youth shadow local councils. Office management is the process of planning, organizing, staffing, directing and controlling the administrative functions of an office in order to achieve the objectives of the organization. In addition to communicating with the public outside the office see chapter 8. Office administration is the process of overseeing the daytoday operations of an office. Orientation guide office communication textbook, study guide, solutions guide business and office administration 1 textbook, study guide, solutions guide.
Office administration cxc practice test questions start improving your office administration score today. Office administration career path options course material students will receive the following material with this course. Office administration and customer care office assistant understanding the role and function of the office the student should be able to. Office administration and office management quiz proprofs. Its a process which handles daytoday operations of an office. Being the prime interface between the hotel services and the guests. May 03, 2020 office administration is the process of overseeing the daytoday operations of an office. Choose from 500 different sets of office administration chapter 1 flashcards on quizlet.
Jan 11, 2018 office administration and office management is a vital course to not only office managers but also for receptionists. Section 1 operations, despatch and transport services. Higher certificate in office administration office admin. If you enjoy working with people and seek a career in office work, read on to learn more about job duties, earnings and educational options for administrative assistants and secretaries. This new, fullcolour text from macmillan offers comprehensive coverage of the latest csec syllabus.
It is the process o utilizing the office resources efficiently o obtain the best result with less effort and cost. Completely matching the syllabus, this book equips students with the knowledge, skills and attitudes to function effectively in a modern office environment. Quible, administrative office management, 8th edition. Introduction to office management linkedin slideshare.
Office management and modern office and its functions bieap. Office administration course short courses iq academy. What do you think is the difference between management and business administration. Administrative and office management prepares students to plan, organize, direct, and control the functions and processes of a firm or organization and be successful in a work environment.
Office administration is a set of daytoday activities that are related to financial planning, record. Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of the manager or administrator may focus on a few. Office administration course administration courses icb. Office administration for csec download ebook pdf, epub. It is a place where records of various activities are kept. Topics for technological advances and their impact on office administration and managemente. Learn office administration chapter 1 with free interactive flashcards. This qualification is an entry level qualification which is vocational and industry orientated. Take it up and see how much you know on the subject. This site is like a library, use search box in the widget to get ebook that you want. It also seeks to nurture and improve students social responsibility, personal management skills and positive work ethics, as well as providing the foundation for further business education.
Business management notes and revision kits click on the course unitssubjects to open the content module i communication skills life skills information and communication technology entrepreneurship financial accounting economics business law module ii cost accounting principles and practices and management supply and transport management quantitative techniques. This department is supervised by office administration manager. Do you think that certain principles should be followed when running a business. Module 1 office administration and management south african. Unit 4 business administration startup in class discuss these questions. The vo ip provider may, for example, charge a setup or administration fee, a line activation fee, a cancellation fee. Certificate in business management notes and certificates notes. Briefly explain the basic factors which should be considered when buying modern office furniture. Additional notes are given for futher clarification.
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